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Safety Service Patrol Idea-Sharing Network Sessions


Session 1: Standard Operating Procedures

On June 26, 2015, FHWA and SafeHighways.org hosted its first Safety Service Patrol (SSP) Idea-Sharing Network Session. The session focused on Standard Operating Procedures for SSPs and included presentations from three guest speakers: Michael Roberson, GDOT Incident Management Unit (H.E.R.O.) Manager; Salvatore Cowan, New Jersey DOT Director of Operations; and Rusty James, Gannett Fleming, Inc. Incident and Emergency Management Specialists.

The presentations from each of these speakers are available to download here.


Session 2: Performance Measures

On October 23, 2015, FHWA and SafeHighways.org hosted its second Safety Service Patrol (SSP) Idea-Sharing Network Session. The session focused on Performance Measures for SSPs and included presentations from four guest speakers: Shawn Kinney, Florida DOT TIM and Road Ranger Program Manager; Scott Yinger, Maryland State Highway Administration Chief of Field Operations Division; Vince Fairhurst, Washington State DOT State Incident Response Program Manager; and Paul Jodoin, FHWA TIM Program Manager, Traffic Incidents and Events Management Team.

The presentations from each of these speakers are available to download here.

The entire session (including audio) is also available for viewing at this link: https://connectdot.connectsolutions.com/p8j0eq81y9g/


Session 3: Safety Service Patrol Training

On February 26, 2016, FHWA and SafeHighways.org hosted its third Safety Service Patrol (SSP) Idea-Sharing Network Session. The session focused on Safety Service Patrol Training and included presentations from three guest speakers: James (“Jim”) Austrich, FHWA SHRP2 TIM Training Program Manager; Steve Austin, Project Manager, Cumberland Valley Volunteer Firemen’s Association and Emergency Responder Safety Institute; and Anthony (“Cliff”) Braam, North Carolina DOT Traffic Operations Engineer Traffic Systems Operation Unit.

The presentations from each of these speakers are available to download here.


Session 4: Safety Service Patrol Equipment and Vehicles

On June 3, 2016, FHWA and SafeHighways.org hosted its fourth Safety Service Patrol (SSP) Idea-Sharing Network Session. This session focused on Safety Service Patrol Equipment and Vehicles and included presentations from seven guest speakers: Andre ToddAssistant Manager of Operations, HERO Unit Incident Management, Georgia Department of TransportationSal CowanDirector of Traffic Operations, New Jersey Department of TransportationScott YingerChief, Field Operations Division, Maryland State Highway Administration, Office of CHART & ITS DevelopmentDominic DelColTransportation Manager 1, Statewide TMC Supervisor (2nd Shift), Ohio Department of TransportationJohn McClellanFreeway Operations Supervisor, Minnesota Department of TransportationMichael WashburnIncident Management Program Manager, Florida’s Turnpike Enterprise, Florida Department of Transportation; and William HayesBranch Manager, SAFE Patrol, Kentucky Transportation Cabinet.

The presentations from each of these speakers are available to download here.


Session 5: TMC Dispatch and SSP Communications

On September 15, 2016, FHWA and SafeHighways.org hosted its fifth Safety Service Patrol (SSP) Idea-Sharing Network Session. This session focused on Traffic Management Center Dispatch and Safety Service Patrol Communications and included presentations from five guest speakers: John McClellanFreeway Operations Supervisor, Minnesota Department of TransportationJoseph LaBella Jr., Regional Vice President, Autobase; Jim Salmons, Regional Manager (Ohio and Kentucky), AutobaseKevin Devine, I-25 Corridor Operations Manager, Colorado Department of Transportation; and Todd Leiss, Traffic Incident Management Coordinator, Pennsylvania Turnpike Commission. 

The presentations from each of these speakers are available to download here.


Session 6: Raising Awareness for Safety Service Patrols

On February 9, 2017, FHWA and SafeHighways.org hosted its sixth Safety Service Patrol (SSP) Idea-Sharing Network Session with the assistance of its steering committee, including Todd Leiss, Traffic Incident Management Coordinator for the Pennsylvania Turnpike Commission; Jason Josey, HERO Manager for Georgia Department of Transportation; John McClellan, Freeway Operations Supervisor for the Minnesota Department of Transportation; and Kevin Devine, I-25 Corridor Operations Manager for the Colorado Department of Transportation.

The session focused on best practices for Raising Awareness of Safety Service Patrols and included presentations from seven guest speakers: Valerie Burnette Edgar, Director of Customer Relations and Information for the Maryland State Highway Administration; Katina Lear, Digital Media and Communications Manager for the Georgia DOT; Meg Ragonese, Public Information Office for Nevada DOT; Scott Magruder, Reporter for News 4-Fox 11 in Nevada; Leon Labossiere, Road Ranger Supervisor for Florida Turnpike Services; Bob Wilson, Public Relations Manager for the Colorado DOT; and Cindy Polo, Public Relations Consultant and the former Communications Director for the Miami Dade Expressway Authority.

The presentations from each of these speakers are available to download here.


Session 7: Safety Service Patrol Vehicle Types and Selection

On June 1, 2017, FHWA and SafeHighways.org hosted its seventh Safety Service Patrol (SSP) Idea-Sharing Network Session with the assistance of its steering committee, including Todd Leiss, Traffic Incident Management Coordinator for the Pennsylvania Turnpike Commission; Jason Josey, HERO Manager for Georgia Department of Transportation; John McClellan, Freeway Operations Supervisor for the Minnesota Department of Transportation; and Kevin Devine, I-25 Corridor Operations Manager for the Colorado Department of Transportation.

The session focused on best practices for Vehicle Types and Selection and included presentations from five guest speakers: Tim Morin, Coordinator of Emergency Services for the Massachusetts Department of Transportation; Ryan Davids, Managing Member of Incident Clear (Private Operator for MassDOT and Colorado DOT); Scott Yinger, Chief, Field Operations Division for Maryland State Highway Administration; Kurt Kendro, Freeway Service Patrol Operations Manager for Parsons on behalf of Hawaii DOT; and Jason Josey, HERO Manager for Georgia Department of Transportation.

The presentations from each of these speakers are available to download here.


If you have any questions about one of the Idea Sharing Network Sessions, please contact fhwassp@safehighways.org.

Some Comments

There are currently 3 of them
  1. Scott Kapton 28 July 2015 at 2:49 pm permalink

    I was unable to participate in the presentation, but I have reviewed the three power points and found them to be very informative and closely related to our Illinois Tollway (H.E.L.P.) program. I am looking forward to future participation.

  2. John Sullivan 30 September 2015 at 7:32 pm permalink

    I am glad to see that our input as SSP Providers is finally being recognized. I was impressed with all of the presentations and would like to contribute and learn even more on ways we can safely serve the public, and increase awareness on our interstate systems nationwide. I am with TDOT ‘HELP’ unit in Nashville TN. We were able to train with GDOT HERO Units when we first started in 1999. Thanks for your support of the SSP’s!

    • Elizabeth LaBelle 30 September 2015 at 8:19 pm permalink

      Thanks for your feedback, John. We will continue to update this website with new information and presentations from SSP representatives. If there is a particular topic that you are interested in learning more about, please let us know. Thanks!


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