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Fall 2015

Safety Service Patrols Often Lack Budget, Resources to Promote Programs

By Mindy Long

Those who operate or have utilized state’s Safety Service Patrols (SSP) know there is real and perceived value in the programs, but due to a lack of resources, not all operators formally measure the public’s awareness of the patrols. For those that do, surveys found the public felt they could rely on patrols and understood cost savings associated with the services.

“The challenge has always been and continues to be how to quantify what our Incident Management Assistance Patrol program does and the benefit in terms of dollars and lives saved that it provides,” said Cliff Braam, traffic operations and incident management engineer for the North Carolina Department of Transportation… Read More and FHWA Team Up for SSPs

On June 26, 2015, the Federal Highway Administration (FHWA) and hosted the first-ever Safety Service Patrol (SSP) Idea-Sharing Network Session. The session marked the start of an effort to offer quarterly interactive forums for SSP program managers and FHWA division leaders. More than 50 professionals and representatives from federal and state government agencies as well as private sector companies attended… Read More

Headlights On…

Joseph Sagal is a Traffic Incident and Event Management Specialist for the Federal Highway Administration (FHWA). Mr. Sagal shares insightful feedback on his experience in the field, the importance of training initiatives, and, of course, the FHWA’s latest initiative with to create a network focused on Safety Service Patrols and topics relevant to patrols’ operation and management… Read More

News & Notes

A look at developments from Safety Service Patrols from state to state… Read More

Driver Question of the Quarter

How often are motorists aware of your patrol prior to receiving your assistance? What value do you see in making more people aware of Safety Service Patrols and their services?… Read Responses

Editor’s Note

When did you first learn about Safety Service Patrols and their contribution to traffic incident management? For me, and many of our readers, knowledge of Safety Service Patrols came with the job, but for the majority of the traveling public, Safety Service Patrols and their services remain a mystery… Read More

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