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Session 6: Awareness

In 2015, FHWA and began hosting quarterly webinars for Safety Service Patrol Supervisors and FHWA Division Administrators to discuss topics related to the operation and ongoing management of Safety Service Patrols.

Safety Service Patrol Idea Sharing Network

Session 6: Raising Awareness

On February 9, 2017, FHWA and hosted its sixth Safety Service Patrol (SSP) Idea-Sharing Network Session with the assistance of its steering committee, including Todd Leiss, Traffic Incident Management Coordinator for the Pennsylvania Turnpike Commission; Jason Josey, HERO Manager for Georgia Department of Transportation; John McClellan, Freeway Operations Supervisor for the Minnesota Department of Transportation; and Kevin Devine, I-25 Corridor Operations Manager for the Colorado Department of Transportation.

The session focused on best practices for Raising Awareness of Safety Service Patrols and included presentations from seven guest speakers: Valerie Burnette Edgar, Director of Customer Relations and Information for the Maryland State Highway Administration; Katina Lear, Digital Media and Communications Manager for the Georgia DOT; Meg Ragonese, Public Information Office for Nevada DOT; Scott Magruder, Reporter for News 4-Fox 11 in Nevada; Leon Labossiere, Road Ranger Supervisor for Florida Turnpike Services; Bob Wilson, Public Relations Manager for the Colorado DOT; and Cindy Polo, Public Relations Consultant and the former Communications Director for the Miami Dade Expressway Authority. The presentations from each of these speakers are available to download below.

(click to download each of the following)

Session Agenda
Session 6 Chat Room Transcript
Presentation by Valerie Burnette Edgar – MDSHA
Presentation by Katina Lear – GDOT
Presentation by Meg Ragonese – NDOT
Presentation by Leon Labossiere – Florida Turnpike Services
Presentation by Bob Wilson – CDOT
Presentation by Cindy Polo – Consultant


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